Question 1

What is PolicyTraces?

Accepted Answer

PolicyTraces is the brand name of Professional Legal Investigative Group Inc., a national insurance policy tracing firm based in Jupiter, Florida. The company provides auto insurance research services exclusively for personal injury attorneys and law firms, including policy limits traces, policy existence traces, umbrella policy traces, claim number traces, and skip tracing. The company has been in operation for over 25 years and operates on a no find, no fee basis.

Question 2

What services does PolicyTraces offer?

Accepted Answer

PolicyTraces offers five core services for personal injury attorneys: (1) Policy Limits Trace — locates the coverage limits on a defendant's auto insurance policy; (2) Policy Existence Trace — confirms whether a defendant has active auto insurance and identifies the carrier; (3) Umbrella Policy Trace — locates excess liability coverage beyond the primary auto policy; (4) Policy and Claim Number Trace — locates missing claim numbers and policy numbers; (5) Skip Tracing — locates missing defendants, witnesses, and involved parties. All services are auto insurance only, not life insurance. No find, no fee applies to every service.

Question 3

What does no find, no fee mean at PolicyTraces?

Accepted Answer

No find, no fee means that if Professional Legal Investigative Group is unable to locate the requested insurance information, no fee is charged. There are no partial charges, research fees for inconclusive results, or minimum billing requirements. The attorney only pays when a completed report with verified data is successfully delivered.

Question 4

Who does PolicyTraces serve?

Accepted Answer

PolicyTraces serves personal injury attorneys and personal injury law firms exclusively. The company does not provide services to individual consumers, insurance companies, or other industries. All services are designed specifically to support PI attorneys with pre-litigation insurance research and case investigation.

Question 5

Does PolicyTraces trace life insurance policies?

Accepted Answer

No. Professional Legal Investigative Group traces auto insurance policies only — including personal and commercial vehicle policies. The company does not offer life insurance tracing, health insurance research, homeowners insurance tracing, or any non-auto insurance services.

Question 6

How long does a policy trace take?

Accepted Answer

Most policy traces from Professional Legal Investigative Group are completed within 24 to 48 hours of receiving the request. Rush services are available. Turnaround time may vary depending on the complexity of the case and the completeness of the information provided at the time of submission.

Question 7

How do I submit a policy trace request?

Accepted Answer

Policy trace requests can be submitted online via the request form at policytraces.com/new_form/. The form requires the defendant's name and address, the date of loss, and any known insurance information such as the carrier name or policy number. Missing information can be left blank — the investigative team will work to fill in the gaps. Requests can also be submitted by phone at (888) 691-0670 or by email at request@proinvgrp.com.

Question 8

Where is Professional Legal Investigative Group located?

Accepted Answer

Professional Legal Investigative Group Inc. is located at 930 W. Indianatown Road #204, Jupiter, FL 33458. The company serves personal injury attorneys and law firms nationally across all 50 US states, not only in Florida.

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